【書名】：問題背後的問題 QBQ!The Question Behind the Question 英文原版 約翰米勒 JohnGMiller Penguin
問題背後的問題 QBQ!The Question Behind the Question
書籍簡介
Who Moved My Cheese? showed readers how to adapt to change. Fish! helped raise flagging morale. QBQ! The Question Behind the Question addresses the most important issue in business and society today: personal accountability. In today's business culture, the lack of personal accountability is a problem that has resulted in an epidemic of blame, complaining and procrastination. Company goals are achieved through individuals asking themselves how they can contribute and make a difference, not through paying lip service to teamwork. Using succinct, light-hearted stories, Miller offers a practical and inspirational method for putting personal accountability into daily action that can bring incredible results: problems get solved, internal barriers come down, service improves, teamwork grows and people adapt to change more quickly.
作者簡介
John G. Miller is the author of Personal Accountability and founder of QBQ, Inc., an organizational development firm dedicated to Helping Organizations Make Personal Accountability a Core Value'. He is a graduate of Cornell University and has been actively involved in the training and development industry for twenty years.
產品信息
Hardcover: 160 pages
Publisher: Penguin Putnam Inc (9 Sept. 2004)
Language: English
ISBN-10: 0399152334
ISBN-13: 978-0399152337
Product Dimensions:138 x 210 x 18mm | 299.37g
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