Supervision in the Hospitality Industry

基本信息

Format:Hardback 400 pages

Publisher:John Wiley & Sons Inc

Imprint:John Wiley & Sons Inc

Edition:8th Edition

ISBN:9781119148463

Published: 18 Dec 2015

Classifications:Personnel & human resources management, Hospitality industry, Hotel & catering trades

Readership:Professional & Vocational

Weight:1118g

Dimensions:284 x 215 x 25.4 (mm)

Pub. Country:United States

頁面參數僅供參考，具體以實物為準

書籍簡介

第8版《酒店業管理》着重介紹了不同員工的角色，包括新任領導人，新晉升的主管或計劃在酒店領域職業的任何人。 作為市場領導者，此文章被數以千計的在酒店業和現任酒店管理人員中職業生涯培訓的學生廣泛使用。 監督的獨特之處在於它不僅僅依賴於主管的觀點。 取而代之的是，它考慮了各級別員工的觀點，以在服務業中創建管理和監督的信息圖。

Supervision in the Hospitality Industry, 8th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. A market leader, this text is widely used by thousands of students training for a career in the hospitality industry and current hospitality supervisors alike. Supervision is unique in that it does not solely rely on the supervisor’s point of view; instead, it considers the viewpoints of all levels of associates to create an informed picture of management and supervision in the hospitality industry

作者簡介

John R. Walker，DBA，CHA和FMP，是富布賴特高級專家，也是南薩拉大學（Sarasota-Manatee）大學酒店和餐廳管理學院的McKibbon教授。

John R. Walker, DBA, CHA, FMP, is a Fulbright Senior Specialist and the McKibbon Professor of Hotel and Restaurant Management at the School of Hotel and Restaurant Management at the University of South Florida, Sarasota-Manatee.